1. Why did you choose to do business with Kara Homes & Associates? We interviewed several other agencies and Kara Homes & Associates had more professional experience when it came ot successfully closing a short sale.
2. Did you feel like Michael Kara and his team made it as easy as possible for you to complete and return documents required for your short sale? Were the documents easy to understand and easy to complete? Why or why not? Yes the documents were easy and understandable and when a question came up that needed an answer, Brittany and Jacklyn knocked it out of the park
3. How do you feel about the level of communication that you received while working with Kara Homes? Excellent communication skills and working with Michaels staff will make you want to fire your own secretary because there are no better out there
4. Does it seem that Michael Kara and his team are knowledgeable and experienced with real estate and short sales? Can you give an example? Absolutely experienced and that is why we chose Michael and his team.
5. Do you believe that your short sale was handled in a diligent and timely manner? Why or why not? After we got a contract on the house it took less than 90 days and it was handled every step of the way with diligence
6. Were Michael and his team available when you had questions? Were they easy to communicate with? Can you give an example? Extremely easy to communicate with and answered all our questions. Our decision to short sale was very difficult and working with Michael and team was relaxed and never was there any pressure to short sale. At one point I felt as though they should charge us for therapy sessions because we called them so much.
7. Were you pleased with the end result of working with Kara Homes? Why or why not? We could not be any happier with the results. We were able to short sale our home that was 110k underwater without missing any payments
8. What do you think Kara Homes is the BEST at, and why? Above all I think that Karas communication skills are the best
9. What do you think Kara Homes NEEDS IMPROVEMENT on, and why? There were no improvements needed on our short sale. If anything perhaps referals for CPA, attorney and home rental services