11/08/11
1. Why did you choose to do business with Kara Homes & Associates?
Referral for short sale of property
2. Did you feel like Michael Kara and his team made it as easy as possible for you to complete and return documents required for your short sale? Were the documents easy to understand and easy to complete? Why or why not?
Yes.
3. How do you feel about the level of communication that you received while working with Kara Homes?
Great communication
4. Does it seem that Michael Kara and his team are knowledgeable and experienced with real estate and short sales? Can you give an example?
Yes. Gave additional information to assist in deciphering messages coming from our lawyers at **((LAW OFFICE NAME OBSCURED))**.
5. Do you believe that your short sale was handled in a diligent and timely manner? Why or why not?
By Kara Homes, yes.
6. Were Michael and his team available when you had questions? Were they easy to communicate with? Can you give an example?
Very easy to speak with. Made contact with Kara 95% of the time on the first attempt.
7. Were you pleased with the end result of working with Kara Homes? Why or why not?
Yes, as the home was sold and Kara went above and beyond to assist with our situation.
8. What do you think Kara Homes is the BEST at, and why?
Follow through.
9. What do you think Kara Homes NEEDS IMPROVEMENT on, and why?
Nothing I encountered needed improvement.