08/30/11
1. Why did you choose to do business with Kara Homes & Associates?
Excellent response to initial phone calls and meetings. Michael came to see me at office.
2. Did you feel like Michael Kara and his team made it as easy as possible for you to complete and return documents required for your short sale? Were the documents easy to understand and easy to complete? Why or why not?
Some documents contain duplicat einformation but generally easy to complete.
3. How do you feel about the level of communication that you received while working with Kara Homes?
Great communication and very quick reponse. Everyone return calls, emails, and answer to my questions.
4. Does it seem that Michael Kara and his team are knowledgeable and experienced with real estate and short sales? Can you give an example?
Yes in all facets. Especially the documents that are required.
5. Do you believe that your short sale was handled in a diligent and timely manner? Why or why not?
Yes. The process is long and often I felt I was providing information already give more than once. Overall great coordination.
6. Were Michael and his team available when you had questions? Were they easy to communicate with? Can you give an example?
Yes. Available via email, phone, text all the time. I like that I could call office and talk to someone.
7. Were you pleased with the end result of working with Kara Homes? Why or why not?
Yes good results although the second loan still something I need to deal with. I would have like assistance on this after first loan was closed. It feels like something was skipped. I also would like to know all fees upfront like what buyers paid to you for services.
8. What do you think Kara Homes is the BEST at, and why?
Clear communication. Excellent response time and understand short sale process in and out.
9. What do you think Kara Homes NEEDS IMPROVEMENT on, and why?
None other than what discuss above.